We take your privacy seriously. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website and services, you agree to the terms of this Privacy Policy.
When you request our cost & timeline guide or provider information, we collect personal details such as your name, email address, phone number, postcode and the type of procedure you are interested in. We may also collect any other information you choose to provide when contacting us.
We use your personal information to:
We do not sell or rent your personal information to third parties. We may use trusted service providers to host our website or email communications; these providers are contractually obligated to keep your data secure and confidential.
If you request provider information, we will share your details with surgeons, anaesthetists or hospitals that match your selected procedure and location so they can contact you directly. We do not recommend or endorse any specific provider and we do not receive referral fees. Disclosure is limited to this purpose.
We store personal information in secure electronic form and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to or correction of the personal information we hold about you by contacting us at info@surgerymatch.com.au. We will respond within a reasonable time and may need to verify your identity before actioning your request.
We may update this Privacy Policy from time to time. The most current version will always be available on this page. Your continued use of our site after any changes indicates your acceptance of the updated policy.
Disclaimer: This policy provides general information and does not replace professional legal advice. For medical or financial enquiries, consult a qualified professional.